Ebay has now changed the feedback removal protocol for sellers and now even though they like to tout "You're covered" when you sell internationally, I am here to say - No. You're not.
I sold a fuckin Shirley Temple doll to a 0 feedback bidder in Mexico. I checked the doll over, packed the doll and sent it off. Buyer gets doll and immediately sends me a picture of an ass crack - not the crack that the doll was SUPPOSED to have, but one caused by someone's shit handling.
Me: I have contacted eBay and I am waiting for customer service to answer me. I will message you as soon as they reply to me. I am very sorry that the item arrived damaged.
Her: Muchas gracias 😊 saludos
I Contact ebay and since it's an international sale it's their problem - they say to tell her to return the doll for a full refund. "But but but I want to keep the doll, I love the doll" etc etc.
I am like Bruh, you gotta return it if you want a refund. So the bitch leaves me the first negative I have ever gotten on the account. Fuck you ebay. That should be YOUR negative.
I contact ebay for Business, they tell me that there's a new policy and I gotta contact this link via ebay. Okay. Ebay then does nothing. The wonderful ever-so-helpful AI bot tells me that there aren't any grounds for removal.
So much for "Seller Protection" using ebay international. The international hub damaged my shit, then adding insult to injury, the asshole buyer refused to follow directions and then got mad when she could not both keep the doll AND get a refund, so now I am stuck with this negative for the next year. Her feedback remains 0 and will. I am sick and tired of having to be forced to leave a positive feedback for what I perceive as a shit transaction with a buyer.
Ever since, when "relisting" I send shit to Etsy - 9 times out of 10, it sells for the asking price. Ebay will not only manage to bury the listing, but also tells me to "drop the price by $2 and relist". Fuck yooooo. I am tired of the race to the bottom. Instead I raise the price by $2 and list it elsewhere. lol. |
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