Rah Rah Sis Boom Bah Humbug

The Rah rah ebay buyer loving board tonight -

Poster:
"So I've now had my first, "you lied about your product There are marks all over the inside etc" message from a buyer "well you can just refund me half my money and we will call it even" etc (not exactly the words used) does that mean I'm officially a real eBay reseller ? Lol.
So glad all the eBay messages are there and saved.
I politely replied she could initiate a return using proper eBay protocol, shipping was on her, and I'd be glad to refund her the money once.i had the purse back. Said it nicely twice.
When I got the "well I was going to keep it and clean it up but you were dishonest" well I'm done.
I know I know it's business not personal but I had to vent.

Real question though, when proper procedure is followed and a return is initiated and accepted do you refund just the price of the product itself or the whole thing they paid, ie the cost of the product plus shipping?"

Moderator: 
"Sorry but we don't do venting, so if you could edit your post it would be greatly appreciated!

Your question depends upon whether or not the item had free shipping or the buyer paid shipping"

Yes. God forbid you don't handle a namby pamby lying buyer wrangling for a discount with kid gloves and have the nerve to out them to someone in public. I hate how they mollycoddle buyers. As if ebay doesn't do it enough already.

Mountain Momma

I got a big lot of dolls. In said lot were 3 of a doll I already have 3 of. I decide to sell said dolls on a Facebook board cheap to get rid of them quick.  Implications were that the doll were in decent shape, but might need a hair brushing/article of clothing.

One lady wants all three, what is shipping for all? I tell her..$12.00 (It was actually like $14, but I shaved off a couple of bucks because I really want these fuckers gone). She ghosts me. Yeah lady 4 pound box of dolls going across the country is not going to be cheap - dur.

A few days later another lady is interested - she addresses me repeatedly and in all caps.

  CAN I PLEASE HAVE A CLOSER PIC OF THE FACE TO THE ONE THAT'S THE HAIR IS MORE BROWNISH?
ALSO DOES HER HAIR STILL WORK WINDING UP FROM THE BACK AND THE BUTTON ON BELLY PUSH IN WHILE GENTLY PULLING THE TAIL WORK SMOOTHLY?

These 2 came after I already took a close-up and posted it *headdesk*

  CAN I PLEASE HAVE CLOSER PIC OF THE BROWN HAIRED FACE AND HER HAIR TAIL HANGING FROM BEHIND?
THANK YOU.

 THANK YOU HUN, BUT CAN I PLEASE HAVE A CLOSER ONE OF HER FACE?
ALSO HOW DOES HER BASE HAIR THE SHORT HAIR LOOK? ANY MISSING HAIR PLUGS, MEANING BALDING?

Ah, we actually scrolled and looked...

  SORRY JUST SEEN PIC OF HER FACE WHERE YOU POSTED IT. BUT CAN YOU STILL PLEASE ANSWER MY OTHER QUESTIONS?
THANKS.

  HUN, CAN YOU PLEASE ANSWER MY OTHER QUESTIONS ABOVE?
THANKS.

Slightly annoying but, eh. She wants a close-up picture of the face. She wants a picture of the back, she wants a picture of the button, she wants to know if any hair plugs are missing. I jump through all these hoops and then she asks about shipping. I quote the price and send her an invoice. She pays, I send her the label number, thinking okay this deal is done now and she will leave me alone. This is about 9PM.

At midnight the bitch is all like "How did you send her?" I was like Jesus, you are dumber than a bucket o' rocks...I answer "Uh, the post office was closed at 9PM when I printed the label. She is going out this afternoon priority mail"

WT actual F? Does she think I have a fuckin' mail chute in my living room?

This is the hardest I have had to work to get $10 in a long fucking time. All this time I have like $500-$600 worth of merchandise sitting on the back-burner while I take 50 million pics of this one cheap-ass doll and handle this tree nut with kid gloves. Not.worth.it. And I know she will end up finding something she doesn't like about it and bitch copiously once it arrives. I just thank God it's not an ebay transaction.