I sent a handbag to Israel on April 10th.
On April 23rd, they attempted delivery. On May 12, they attempted delivery. On May 15 she opened a case on me saying she wanted a refund because there was "a problem with the shipping" (now how this is my fault, I don't know).
I responded to the case with the tracking number showing the attempts of delivery and proof that I indeed mailed it. On May 15, they attempted delivery again. Finally, on May 17th, they delivered it.
Bitch left the case open, and I called Paypal with a WTF? I called them because they hire Americans to answer their phones. They passed the buck to ebay - now anyone who tells you those are two separate companies - they are full of shit. One hand washes the other with those two and the seller gets left (excuse my pun) holding the bag.
The lady said "I cannot help you, but I can transfer you to ebay" and I waited on hold for 10 minutes listening to all this ebay rah rah shit, leading me to believe I was on hold with someone from ebay and when I got on the line I got a guy with a heavy accent and got "I cannot help you, I am with Paypal. here's a number for ebay" I was like WTF? I just spent 10 minutes on hold listening to ebay ads and talking to the script reading outsource and this was Paypal?
I escalated the case and my money remains on hold. The bitch has had my bag in her hands for 2 days and yet I am not allowed to use my money from the sale of said bag.
This is the main thing that remains fundamentally wrong with ebay today. You cannot just take someone's money without a good reason and expect that they will want to remain on your website to sell. Sellers are the ones that pay fees to you, you numbskulls. You anger enough of us and eventually you will have nothing when we all leave.
Friday, May 19, 2017
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