Auction descrition: "Brunette hair. Hazel eyes. Face looks nice. Doll is clean and in good shape. No holes, stains, popped stitches. Wears her original seersucker outfit (overalls, jacket and shirt - no shoes unfortunately). Outfit is in good shape. Non smoking home, kept away from pets."
Buyer (after she paid, which kills my shipping metric): "Can you wait to mail it? I am going to be gone " I wait to mail, dinging my metric, and then I get this in my inbox:
"I received the doll yesterday. She is cute but her neck is quite loose. If you move her slightly her head flips backwards. This is totally unexpected since you did not mention this and stated she is in great shape. If this issue was known I'm pretty sure it would have affected the bids. I am requesting a partial refund of $15.00 to compensate for this issue. I am not a person who looks for the slightest thing wrong to reduce the price. My feedback is 100%"I point out to her that buyers can only have 100% positive feedback because we are not allowed to leave a negative, and told her that she can return it for a full refund. Now, the fact that she points out that she is not fishing for a discount tells me that she is indeed fishing for one.
As can be seen, I never stated that the doll was in "great" shape. I like the nice touch where she places blame squarely on me - I "didn't mention" something so now she can try and guilt me into a refund. Problem is, I inspect thoroughly and I feel 0 guilt because I know the doll was fine. No questions were directed at me to ask about issues of any sort during said auction and even if they were, I would have said no because there weren't any, and she STILL would have pulled this stunt. When in my possession, the doll did not a have a "loose" head. I did not say as much to her, just waited for the reply.
Today I got the reply:
"Thanks, but no thanks. I run my own healing business, take care of my elderly mother and still have to manage our household. Now you expect me to find the time to package up the doll, drive to the post office, stand in line and then pay for the privilege to return her all because you failed to mention that her head was so loose it easily falls backwards upon movement. I felt requesting a $15 partial refund was generous on my part. As I said - check my reviews from sellers. I am an honest & caring person that is not out to take advantage of you"Oh no you didn't, bitch! You picked the worst fuckin' person to give your sob story to, lady. NOW IT'S ON!
Fuckin' wahhh. Your most likely MLM "healing business" scheme takes up so much of your time that you cannot POSSIBLY make it to the post office. *eyeroll*
"That is my policy, sorry.
We all have problems - I am supporting 4 people alone because my husband is sick. I drive a 17-year-old car and haven't been on a vacation in years, my dad committed suicide fairly recently with a shotgun. My problems aren't yours, and vice versa. The issue at hand is that my policy is returns only if you are unhappy.
The policy is the same for everyone. No exceptions. You can open a return case, print out the free label provided to stick on the box and leave it on the porch for the mailman to pick up, then you won't have to go to the PO."
You can refer to my previous blogs for things I have had to do to get to the post office. Death in the family? Too bad. Post office. Miscarriage? Too bad. Post office. No car? Too bad. Post office. Blizzard? Too bad. Post office. Shall I go on?
I am SUCH an asshole for requesting that you adhere to my policies like everyone else has to! I guess I should just set aside the rules for you because you've been such a delight to deal with.
And "generous"? Ha. Taking money from me and my family because a doll's head moves when you shake it around? Really? Even if the head was loose, how many times are you going to be shaking that thing around and moving it?
You know what? Stuff Kleenex down the neck hole, shake the bitch around and go fuck yourself, you rude self-centered asshole.
Resale is indeed, a bitch.
