Unhappy New Year!

 Buyer continues to insist on returning the clock saying the movement cannot be restored. 

Eschlong for Bidnezz and Eschlong for Bidnezz Italy both gave me the same canned response. 

USA: "but we usually still allow for the return, if the customer is eligible, because we can't physically inspect the item. That way the seller can resell it and the customer's concerns are addressed."

ITALY: When a buyer opens a return for an item not as described, please understand we on eBay would not be in a position to verify the condition the item was sent, since we are not with the buyer at the moment of receiving the order.

So...even though his reason for return is "doesn't work or defective" and my description said "seized movement and project" meaning I sold it as not working and defective, I am still forced to lose...

Option 1. $68 in shipping and the $20 I spent on the clock.

Option 2. $68, the $20 I spent on the clock, possibly $20 for fighting it, a strike on my account, probably more funds holding, and forced to pay return shipping. This irks me as well, because I state on the listing "buyer pays return shipping". 

Seems fair, doesn't it?

I also like that nice touch of them calling the buyers "customers". No motherfuckers, I'm your fucking customer, and guess what? You made the mistake of playing me when I still have a bit of savings left, a part time job, and other venues to yeet off to. Say bye bye. I'm sure I'm not the only one who's had it at this point in time.

I don't have any major bills due until the end of January, so I have the time and wherewithal to move elsewhere. I might even file a complaint with my AG and the BBB. I've seen complaints to authorities work magic in getting your damned money back from that hellhole and since I give less and less shits about selling there ever again, I just might take that step.

I am tired of giving things away because of other people's incompetence. I did everything by the book. I described things correctly, I shipped them out securely within 24 hours, and I gave a 14 day "Buyer pays" return policy. It is not my fault that Italy post lost a package, nor is it my fault that the dude had no reading comprehension so why should I shoulder the entire blame?  

Etsy will get the lion's share of my stuff from now on, I listed like 10 things (with more coming for sure now!) 2 days ago and have already raked in $75 in sales - sales that I will get proceeds from in less than a week and that I can keep 99.9% of the time. I'll be dipping my toes in at Mercari as well. I know they also hold your money, but not for 30 FUCKING DAYS.