Yesterday I checked my feedback. As usual I expanded to seller dashboard and checked my defect rate.
1 item "not as described" 1,2,3 star feedback left, .27% rate, it's been .27% for awhile and I was okay with it except for the fact that I only made $6 for that defect.
Tonight, I check again and suddenly see .55% defect rate and see a 1 next to "opened case for item not as described", I check the item number, and the person in question never opened a case against me. When I went to "see which transactions had defects" it was a doll that I sold in August, it listed the defect as a 1,2,3 star item as described, but the person left me feedback well over a month ago, and like I said, never opened a case. I don't think she left me a 1,2, or 3 star. I think ebay fucked up, or it's backdoor revenge for the $55 they refunded me via paypal when the bitch from Utah sent me back a busted doll...
I don't want to shine a flashlight on my account, so I won't call anyone about it, but it pisses me off that it would be listed as an opened case, when it is clear that a case was never opened.
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