The other day I sent out two clay pots. The less expensive one that already had noted damage (hairline cracks on the lip edge) had a chunk taken out of the lip.
Now seeing as it was stuffed with packing pillows, cushioned with large bubble bubble wrap (twice!) and surrounded by peanuts inside the larger pot, I am unsure how this even happened.
I am pretty sure looking at the location of the damage, that the guy attempted to pull it out before removing the peanuts around it and took a chunk off the lip while doing so because of the pressure put on those aforementioned hairline cracks.
So of course, instead of contacting me via messages, the asshole OPENS A RETURN CASE and requests a partial refund. Why in fuck could he not just send me a message asking for one? I don't give a rat's ass about the fucking $15 I refunded. I do, however, care about my defect rate, which I try to keep as spotless as possible. There was no reason he should have had to open a case!
Now my .42 defect rate is .63. Fucker. I have spent the last several months trying to get it down from the .55 it had climbed to after some bitch opened a case about a stupid Cabbage Patch doll...again, without checking with me to see if I was willing to work with her first! Now I am back to square one. *headdesk*
Wednesday, April 29, 2015
Friday, April 17, 2015
As Ebay Turns
Had a damned good week. Bought of a load of fishing crap and sold it for uber high prices. Sold some depression glass for about 20 times what I paid for it. My car was running like shit and I ordered a catalytic converter, only to find out that it was a $2 spark plug causing the problem. Canceled my order and saved $160.
Waited then for the other shoe to drop, and like I always expect, ebay never disappoints.
Then she starts with the "poor packing" accusations. These I HATE with a vengeance. I spent an hour and a half on that packing job. I used brand new packing materials for said job. The box with more stuff in it, was double boxed.
BTW, The other two boxes I sent that day packed the same way (one with a set of 20 pieces inside) somehow arrived safely. How about you get all accusatory with your local postal service, lady? Hmm? Because only your set got damaged. I sent her polite message asking her what she wanted for a refund.
They are always lightning fast to complain, then take forever to answer you when you ask them what it is that they want. I know the bitch will wait to answer me until I am work, where I am offline for 5 hours straight, then get pissed because I didn't refund right away, and pull the "case" trigger on me.
Waited then for the other shoe to drop, and like I always expect, ebay never disappoints.
Hello - I received my dishes yesterday - and there were broken items. The auctions were shipped in 2 boxes - and each box had broken pieces.Yes, lady because 30 large pieces of pottery won't ship well in one box, I shipped them in two. I guess somehow that was my first crime.
The items that were broken :
Chartreuse Saucer
Chartreuse Salad Plate
Chartreuse Large Platter
Seafoam Salad Plate
Seafoam Dinner Plate
Seafoam Covered Casserole - lid
I was really disappointed - the dishes were in good condition.. and would have been a wonderful addition to my collection.. other than poor packing.
I can return the broken items or send pictures of them... but I would like a refund on those items.
Then she starts with the "poor packing" accusations. These I HATE with a vengeance. I spent an hour and a half on that packing job. I used brand new packing materials for said job. The box with more stuff in it, was double boxed.
BTW, The other two boxes I sent that day packed the same way (one with a set of 20 pieces inside) somehow arrived safely. How about you get all accusatory with your local postal service, lady? Hmm? Because only your set got damaged. I sent her polite message asking her what she wanted for a refund.
They are always lightning fast to complain, then take forever to answer you when you ask them what it is that they want. I know the bitch will wait to answer me until I am work, where I am offline for 5 hours straight, then get pissed because I didn't refund right away, and pull the "case" trigger on me.
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