I read this blog today with much interest. Now if you as a seller use other peoples pics, they go apeshit and report your ass and your shit gets taken down and you get warned. But it's perfectly legal for ebays flunkies to do it after grabbing your item? Yeahhhhh. Nothing wrong with that scenario, right? I get that the buyer gets their refund and the seller gets paid anyway, but it makes sellers look bad.
Imagine you won a collectible item, for example, say a rare greek My Little Pony. You get your refund with a canned letter from ebay "Sorry, this item is not available blah blah" then a week later you see the exact item for sale again with the same pics. Knee jerk reaction would be that the seller screwed me over and I would be pissed. For the love of God, when will the bleeding stop?
http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2014/2/1392120162.html
Tuesday, February 11, 2014
Saturday, February 8, 2014
Respect My Authorit-TY
I got this quote from a facebook group that I am a member of.
You know, I've been kicked around by ebay a little more than most folks, and when I have beef with them I sure spout it off, and yes, there are 10 morons for every one stellar buyer.
BUT...The buyer is NOT your enemy. Ebay's policies are the enemy! They are exactly why you view buyers as enemies. These enemies are paying your bills! They only become enemies to me when they make unreasonable demands, make feedback threats, or repeatedly message me trying to bend me to their will. If something was missed in a listing and I know for sure it was me, I fix it. I don't wage an epic war, I eat it and move on. If it wasn't and I can prove it, then I wage war.
Unless they start shit with you, why would you not leave feedback for a person who paid you quickly and didn't harass you with stupidity? When I get someone who seems nitpicky and asks too many questions or sends me full instructions on how to pack shit, only then do I reserve it and if they piss me off, I don't leave any.
FYI: If you leave a "veiled negative" IE report exactly what happened, ebay WILL remove it and ban your ass.
You know what, I'm not leaving feedback anymore - not unless they leave it first. I was complying with eBay all the way but now, I'm done with giving everything to the buyer.
You know, I've been kicked around by ebay a little more than most folks, and when I have beef with them I sure spout it off, and yes, there are 10 morons for every one stellar buyer.
BUT...The buyer is NOT your enemy. Ebay's policies are the enemy! They are exactly why you view buyers as enemies. These enemies are paying your bills! They only become enemies to me when they make unreasonable demands, make feedback threats, or repeatedly message me trying to bend me to their will. If something was missed in a listing and I know for sure it was me, I fix it. I don't wage an epic war, I eat it and move on. If it wasn't and I can prove it, then I wage war.
Unless they start shit with you, why would you not leave feedback for a person who paid you quickly and didn't harass you with stupidity? When I get someone who seems nitpicky and asks too many questions or sends me full instructions on how to pack shit, only then do I reserve it and if they piss me off, I don't leave any.
FYI: If you leave a "veiled negative" IE report exactly what happened, ebay WILL remove it and ban your ass.
Friday, February 7, 2014
Global Shipping Program ~ Gift Straight From God. Har
I joined a "thrifting mom" group on Facebook. These people are acting like the GSP is a gift sent down from Jesus. I don't get why people think it's so hard to ship to a foreign country.
DUH.
It works the same fuckin' way domestic does. You send invoice. Customer pays invoice. You pack and ship item. But...oh noes, you might have to *GASP* write what the item is on a piece of paper and sign it. What a terrible hard ordeal. Jesus. What's the big deal?
DUH.
It works the same fuckin' way domestic does. You send invoice. Customer pays invoice. You pack and ship item. But...oh noes, you might have to *GASP* write what the item is on a piece of paper and sign it. What a terrible hard ordeal. Jesus. What's the big deal?
Thursday, February 6, 2014
This Is What Makes Selling on Ebay Still Worthwhile...
Stuff like this makes all the bullshit I put up with worthwhile.
Dear __________,
Hi, thanks for a great sale. I have the clock all cleaned up and running again. I converted it to a quartz movement and it has pride of place on the mantel above my fireplace. Here are a couple of pictures if you are interested.
Have a wonderful day.
WK
Dear __________,
Hi, thanks for a great sale. I have the clock all cleaned up and running again. I converted it to a quartz movement and it has pride of place on the mantel above my fireplace. Here are a couple of pictures if you are interested.
Have a wonderful day.
WK
Not So Classy Eye Candy
I had a belt. I relisted said belt on request for a buyer who asked me to. Buyer asks questions after the sale. I think to myself "belt is coming back".
I was right. Miss Fickle meanwhile asks about a pair of goggles I had up for auction. She offers to pay the difference and subtract the belt money, I kick it around in my head and figure when all is said and done, I will break even financially, and so I agree. I write up a new revised auction for the goggles and in all caps in the title "FOR (username)*ONLY*" within seconds a 2nd moron swoops in and "buys" them.
I immediately refund her money and this ensues:
Me:
Hi,
This auction was put up for a specific buyer, named in the auction title. I have refunded your money and wish to cancel this transaction.
Her:
I'm sorry i purchased these glasses first. I seen ten I liked them so I purchased and pair instantly. I would like to have them.
Me:
Did you not read the title of the auction? You can leave me a negative if you must, but they were reserved for someone else.
Her:
How ami supposed to know what thatent? It didn't say resellers for this butter. All it said was someone's ebay name?? How was I supposed to know what your lingo is? I'll give you 15$ plus shipping instead of 11
Me:
I agreed to sell them to the person named in the auction title. I am not able to sell them to you. They are hers. I was making the transaction ebay legal, I cannot help that you did not understand the title.
Her:
For you being imcompantant your very rude for no reason? I've never seen that before where someone posts another ebay name on title. As you can see I move 1300 feedbacks . You've got Amit to learn about being polite.
Me:
I am not being rude, I am explaining my situation.
She cancelled and as she rode off into the illiterate stupid ebay sunset she added:
Just like your title on item you suck at it!!!!
Well honey. YOU suck at reading, YOU suck at spelling and punctuation. What in fuck does "resellers for this butter" mean? How do your stupid actions make me incompetent? "Lingo?" how much more clear can I make it? "FOR_____*ONLY* means what it means. And little do you know, but I've got over 3000 feedback, on various accounts. Two of which are designated TRS, lol.
I was right. Miss Fickle meanwhile asks about a pair of goggles I had up for auction. She offers to pay the difference and subtract the belt money, I kick it around in my head and figure when all is said and done, I will break even financially, and so I agree. I write up a new revised auction for the goggles and in all caps in the title "FOR (username)*ONLY*" within seconds a 2nd moron swoops in and "buys" them.
I immediately refund her money and this ensues:
Me:
Hi,
This auction was put up for a specific buyer, named in the auction title. I have refunded your money and wish to cancel this transaction.
Her:
I'm sorry i purchased these glasses first. I seen ten I liked them so I purchased and pair instantly. I would like to have them.
Me:
Did you not read the title of the auction? You can leave me a negative if you must, but they were reserved for someone else.
Her:
How ami supposed to know what thatent? It didn't say resellers for this butter. All it said was someone's ebay name?? How was I supposed to know what your lingo is? I'll give you 15$ plus shipping instead of 11
Me:
I agreed to sell them to the person named in the auction title. I am not able to sell them to you. They are hers. I was making the transaction ebay legal, I cannot help that you did not understand the title.
Her:
For you being imcompantant your very rude for no reason? I've never seen that before where someone posts another ebay name on title. As you can see I move 1300 feedbacks . You've got Amit to learn about being polite.
Me:
I am not being rude, I am explaining my situation.
She cancelled and as she rode off into the illiterate stupid ebay sunset she added:
Just like your title on item you suck at it!!!!
Well honey. YOU suck at reading, YOU suck at spelling and punctuation. What in fuck does "resellers for this butter" mean? How do your stupid actions make me incompetent? "Lingo?" how much more clear can I make it? "FOR_____*ONLY* means what it means. And little do you know, but I've got over 3000 feedback, on various accounts. Two of which are designated TRS, lol.
Tuesday, February 4, 2014
Dill Fickle
Buyer contacts me about whether I will relist a Gucci belt I had had for sale. I have just done re-takes and say "Yes" and she offers to buy it for start price. So I relist. She buys it, and then right afterward I get this:
After she bought it! Of course it's coming back.
Today I got my "I want to return this" but now she wants something else I have for sale, maybe we can partially trade.
The frames she speaks of are rather rare steampunk goggles that I would like to let ride so that I can get a good price for them. Ugh. I am not going to give them away to some fickle buyer who returns at the drop of a hat.
Is Gucci marked on it? is it authentic. Thanks again.
After she bought it! Of course it's coming back.
Ok. I would never leave neg feedback because i should have asked before purchasing! I waa looking for a gucci belt though.
Today I got my "I want to return this" but now she wants something else I have for sale, maybe we can partially trade.
Hi there,
Really fast shipping! I would like to return the belt. It was not what i expected. I love the Bausch Frames, Maybe we can work something out with those. Can pay difference. Will talk soon. Thank you.
The frames she speaks of are rather rare steampunk goggles that I would like to let ride so that I can get a good price for them. Ugh. I am not going to give them away to some fickle buyer who returns at the drop of a hat.
Wednesday, January 29, 2014
TRS = Top Rated Drama
I recently earned the TRS designation on the newest account, this despite only being left 70 feedback out of over 100 transactions, a "soft positive" (item as described 1 or 2 star...wrongly left. I DID mention in the description that the set was missing two pieces. The buyer never contacted me, just left feedback, typical) and a negative for not shelling out $70 of my own money to ship plates internationally when paypal was holding the funds.
My first instinct is to guard the status fiercely, but upon further reflection, I am just going to do things as I've been doing them...with a relaxed laissez faire attitude. If I get an idiot that needs placating, placate immediately as long as they are willing to return it, or let them have it for free if it's a "piddily poo" (read: under $10 item). My livelihood is not worth fighting over $10.
I have accounts set up on Etsy, and Bonanza each are stocked, but with very little movement (75 transactions on Etsy in 2 years and only 9 on Bonanza in a year), and have one with Amazon, but after they raped me for fees after I sold some shampoo, it left a bad taste in my mouth and I won't list with them again.
I also occasionally consign items at the auction house I work at and also sell at fleamarkets during the summer. So I do branch out, but not as much as I'd like.
My first instinct is to guard the status fiercely, but upon further reflection, I am just going to do things as I've been doing them...with a relaxed laissez faire attitude. If I get an idiot that needs placating, placate immediately as long as they are willing to return it, or let them have it for free if it's a "piddily poo" (read: under $10 item). My livelihood is not worth fighting over $10.
I have accounts set up on Etsy, and Bonanza each are stocked, but with very little movement (75 transactions on Etsy in 2 years and only 9 on Bonanza in a year), and have one with Amazon, but after they raped me for fees after I sold some shampoo, it left a bad taste in my mouth and I won't list with them again.
I also occasionally consign items at the auction house I work at and also sell at fleamarkets during the summer. So I do branch out, but not as much as I'd like.
Subscribe to:
Posts (Atom)
-
Dolls sell really well. I don't know why this is, but they do. If clocks weren't so damned hard to pack, I'd sell more of thos... -
Ebay has now changed the feedback removal protocol for sellers and now even though they like to tout "You're covered" when y...
-
December has been jam packed with bullshit. I got a hair across my ass to search for the ponies that "Jennifer" from Winnipeg ...