SMALL SELLER MANIFESTO:What Most Small Sellers Want From Ebay
A level playing field and equal item visibility with the big box, Chinese, high volume sellers.
An end to the DSRs, an end to Guardrail or Quick Decline, trending.
Customer service reps who are in the United States, speak English clearly, and can actually solve or resolve one's problems.
An end to holds being placed on PayPal funds,
An end to Seller Limitations in terms of the number of items a seller can list (especially if you're going to offer us 1 million free listings).
The ability to leave some kind of feedback- not necessarily negative- that alerts other sellers to BAD buyers.
To not get forced into Global Shipping or be opted into features one may not want.
To be treated like we are self-employed small to mid-size business people and not employees of eBay
To stop the bullying. To not have our search standings lowered randomly, to provide services for fees paid, to not use lies and spin to hide truths from sellers, to properly market their website, to not set sales limits that are in effect sales goals and then renege on them in secret with a hidden sales cap, to appreciate sellers and help build long term relationships with them instead of eliminating small sellers in favor of preferred big-box retailers.
eBay should not penalize / punish sellers for actions that are out of the sellers control once the package is shipped (e.g. Post Office slow shipping issues due to weather, etc.). Ebay should not interfere / meddle with transactions between the seller and the buyer. eBay is an auction selling platform provider and as such is a service provider, not an employer and not a sales and/or fulfillment company.
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