Thursday, December 30, 2021

Ciao Italia

 Today a buyer of a cuckoo clock opened a return case. Normally this would be eh. Not in this case, because the fucker lives in Italy, so the refund includes $68 extra in shipping. Yeah...no. 

I read his "complaint" and it is really kinda hilarious in a way because he is describing the exact clock he bought. 

He writes:

"The description speaks of "slight superficial rust on the chains and on the left side of the movement" but unfortunately the rust has affected the chains, movement, music box, temples and bellows in a marked way. The movement is BLOCKED, the chains are markedly rusted and the internal sprockets of the movement are blocked. The bellows, apparently intact, are unglued and the control rods are rusted. The furniture is only apparently intact but the humidity has folded the roof and damaged the chalet"


My description in the condition box: 

“Cosmetically okay. Movement has seized due to non-use and storage in a rather damp environment. Missing the 3 weights and pendulum.

 Item Description: 

Is driven by 3 weights. Pendulum and weights are missing. I got the clock from an estate sale where things were being brought up from a cellar. There is some fine surface rust on the chains and the left side of the movement. Bellows look good and work. Cosmetically, the clock looks okay. Definitely a small project piece.


He then sends copious pictures showing the "damage". In the pictures he sends you can see exactly what I already pictured in my auction description - nothing looks any different. *headdesk*

Now, we all know what ebay will do about this - exactly nothing. Instead, I will have to shell out for shipping it back which will then cost me ANOTHER $70, but like hell I am giving away $178 for something I described correctly and damage that was photographed. I said the movement was SEIZED - meaning NOT WORKING. I mentioned there was a cellar involved and rust, and you can clearly see the rust with the magnify feature on my photography. I also say "project piece" meaning work will be involved...if you cannot read a description in English, why the fuck are you bidding on shit from the U.S.?

I am NEVER selling to another Italian again. Now I can see why people block them - between unfounded complaints and a shitty postal service, no good can come of it.

If Ebay for Bidnezz cannot work their magic on this case for me, I am demanding it back, then I will fix it my damned self and break even on it. I will no longer be shipping anything over a couple of pounds anywhere outside of the U.S. I like my life to be bullshit free, thanks.
 


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